Privacy Policy

Last updated: April - 2024

Introduction

This Privacy Policy describes how RoSocial ("RoSocial", "we", "us" or "our") collects, uses, shares, and stores your personal information when you visit or use the RoSocial website, mobile applications, widgets, plugins, and other online products and services (collectively, the "Services").

Please take a moment to read this Privacy Policy carefully. If you have any questions about this Policy or our data practices, please contact us at [email protected].

What Information We Collect

We collect information you provide directly to us, information we collect automatically when you use our Services, and information from other sources such as third party services and organizations.

Information You Provide to Us

The information we collect depends on how you use our Services. You provide some of this information directly when you sign up for a RoSocial account, fill out your profile, post content, participate in interactive features, surveys, contests or promotions, communicate with us, or otherwise use our Services. This information may include:

• Contact information (such as name, email address, mailing address, phone number)
• Profile information (such as profile photo, gender, birthday/age)
• Usernames and passwords
• Content you provide (such as photos, comments, posts)
• Payment information (such as credit card details when making purchases through our Services)
• Communications between you and RoSocial (such as email exchanges with our team)

Information Collected Automatically

We also automatically collect information about how you and your device interact with our Services. This includes:

• Device information (such as your hardware model, operating system version, unique device identifiers, and mobile network information)
• Log information (such as details of how you used our Services, IP address, access dates and times)
• Location information (such as country and city-level location data based on your IP address)
• Cookies and similar tracking technologies (such as pixels, ad tags, browser cookies)

Information from Other Sources

We may obtain information about you from other sources, including third party services and organizations. For example, if you access our Services through a third party application, we may collect information about you from that third party. This may include:

• Profile information from social media services
• Marketing data providers
• Public databases
• Joint marketing partners

We may combine all the information we collect and receive about you, both online and offline, and use or share it in the manner described in this Privacy Policy.

How We Use Your Information

We use your information for a variety of purposes, including:

• Provide, operate, maintain, improve, and promote our Services
• Enable you to access and use our Services
• Process transactions and send notices about your transactions
• Communicate with you about products, services, offers, programs, and promotions
• Provide support and respond to your requests, questions and feedback
• Create and manage your account
• Monitor and analyze trends, usage, and activities
• Personalize content and experiences
• Detect, investigate, and prevent fraud and illegal activity
• Comply with our legal obligations
• Pursue our legitimate interests

How We Share Your Information

We do not sell or rent your personal information to third parties.

With Service Providers

We may share your information with third party companies and individuals we hire to perform services or functions on our behalf, such as:

• Hosting and operating our Services
• Providing analytics services
• Processing payments
• Conducting surveys
• Providing marketing assistance and outreach
• Sending emails and other communications
• Customer service activities

For Legal Reasons

We may preserve, disclose or share your information if we believe it is required by law, regulation, operating agreement or legal process. This includes responding to legal requests from jurisdictions outside of the United States where we have a good faith belief that the response is required by law.

With Your Consent

We may share information about you with your consent or direction, including if you authorize an integration with a third party service.

Aggregated or De-Identified Data

We may disclose or use aggregated or de-identified information for any purpose. 

Your Choices

You have several choices regarding our handling of your information.

Accessing, Correcting and Deleting your Information

You may access, modify, correct, export, and request deletion of your personal information by logging into your account and adjusting your user settings and profile. If you wish to deactivate or delete your account, you can do so on the settings page.

Promotional Communications

You may opt out of receiving promotional messages from us by following the instructions in those messages. If you opt out, we may still send you non-promotional communications, such as security alerts and notices related to your access to or use of our Services.

Push Notifications

With your consent, we may send promotional and non-promotional push notifications or alerts to your mobile device. You can deactivate these messages at any time by changing the notification settings on your mobile device.

Location Information

We may request access to your precise location information when you use our mobile apps. You may opt out of this by adjusting your location sharing settings.

Cookies

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services.

Targeted Advertising

Some third parties may collect information about you to provide interest-based advertising. You may be able to opt-out of receiving personalized ads by visiting the Digital Advertising Alliance's Consumer Choice Page at www.aboutads.info/choices.

Do Not Track

Some browsers have a "Do Not Track" feature that lets you tell websites that you do not want to have your online activities tracked. Our system does not currently respond to browser "Do Not Track" signals.

Data Retention

We retain your personal information for as long as needed to provide our Services, and as necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of your personal information. However, please note that no system involving the transmission of information via the internet or the electronic storage of data is completely secure.

International Data Transfers

We are headquartered in the United States and have service providers in other countries, so your personal information may be transferred outside of your state, province, or country to the United States or other locations where privacy laws may not be as protective as those in your state, province, or country.

Children's Privacy

Our Services are not directed to children under 13. If we learn that we have collected personal information through our Services from a child under 13 without the consent of the child's parent or guardian, we will take steps to delete it.

Changes to this Policy

We may modify this Privacy Policy from time to time. If we make significant changes, we will notify you through the Services or by other means to provide you the opportunity to review the changes before they become effective. We encourage you to periodically review this page for the latest information on our privacy practices.