RoSocial Terms of Service

Last updated: 24th April 2026

IMPORTANT — PLEASE READ CAREFULLY: Welcome to rosocial.net (“we”, “us”, or “our”). We are committed to protecting the privacy and safety of all our users, and in particular young people aged 13 to 17. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you use our social media and community platform at rosocial.net (the “Platform”).

By accessing or using rosocial.net, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the practices described here, please do not use the Platform.

Because our Platform is designed primarily for teenagers, we take our privacy obligations extremely seriously. We comply with applicable privacy laws globally, including:

The UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018
The EU General Data Protection Regulation (EU GDPR)
The Children’s Online Privacy Protection Act (COPPA) — United States
The California Consumer Privacy Act (CCPA) / CPRA — California, USA
The Age Appropriate Design Code (Children’s Code) — UK
Other applicable national and regional privacy laws

1. Who We Are & How to Contact Us

RoSocial Platforms is the data controller responsible for your personal information. If you have any questions, concerns, or requests relating to this Privacy Policy or your personal data, you can contact us at:

Email: [email protected]

Website: https://rosocial.net

We aim to respond to all privacy-related enquiries within 30 days.

2. Age Requirements & Parental Guidance

RoSocial.net is intended for users aged 13 and over. We do not knowingly permit children under the age of 13 to register for or use the Platform.

If you are between 13 and 17 years old, we strongly encourage you to review this Privacy Policy with a parent or guardian before using rosocial.net. Depending on the laws in your country, we may require verifiable parental or guardian consent before you can use certain features of the Platform.

If we become aware that we have inadvertently collected personal information from a child under the age of 13 without appropriate parental consent, we will take steps to delete that information promptly. If you believe a child under 13 has provided us with personal data, please contact us at [email protected].

3. Information We Collect

We collect the following categories of personal information from users of rosocial.net:

3.1 Account & Identity Information

Name (first name and, optionally, last name)
Email address
Date of birth (to verify age eligibility)
Username / display name
Password (stored in hashed, encrypted form)

3.2 Profile & Avatar Data

Profile picture or avatar image
Profile bio or description
Interests and preferences you choose to share
Social links or other optional profile information

3.3 User-Generated Content

Posts, comments, and replies you publish on the Platform
Direct messages and private communications with other users
Media files (images, GIFs, videos) you upload or share
Community or group content you contribute to

3.4 Device & Usage Analytics

IP address and approximate geographic location (country/region level)
Device type, operating system, and browser type
Pages visited, features used, and time spent on the Platform
Referring URLs and search terms used to find the Platform
Error logs and crash reports

3.5 Cookies & Tracking Technologies

Session cookies (required for Platform functionality)
Preference cookies (to remember your settings)
Analytics cookies (to understand how users interact with the Platform)
Advertising cookies (used to serve and measure ads and sponsored content)

You can manage your cookie preferences through our Cookie Settings panel, accessible from the footer of the Platform. Please note that disabling certain cookies may affect Platform functionality.

4. How We Use Your Information

We use the personal information we collect for the following purposes:

4.1 Providing and Operating the Platform

Creating and managing your account
Enabling you to post, communicate, and interact with other users
Personalising your experience and content feed
Maintaining Platform security and preventing abuse

4.2 Safety & Moderation

Detecting and responding to harmful, illegal, or policy-violating content
Protecting young users from inappropriate content and interactions
Investigating reports of abuse, harassment, or misconduct
Cooperating with law enforcement where legally required

4.3 Advertising & Sponsored Content

Displaying age-appropriate advertisements and sponsored content
Measuring ad performance and effectiveness
Ensuring ads shown to users under 18 comply with applicable advertising standards

Important: We do not use the personal data of users under 18 for targeted behavioural advertising based on profiling. Any advertising shown to minors is contextual (based on general content, not personal data profiling).

4.4 Analytics & Platform Improvement

Understanding how users navigate and use the Platform
Identifying bugs, errors, and performance issues
Developing new features and improving existing ones

4.5 Communications

Sending you important account notifications (e.g. password resets, policy updates)
Responding to your support requests or enquiries
Sending optional newsletters or updates (only with your consent)

5. Legal Basis for Processing (UK & EU Users)

For users in the United Kingdom and European Union, we process your personal data under the following legal bases:

Contract: Processing necessary to provide you with the Platform and fulfil our Terms of Service.
Legitimate Interests: Analytics, security, fraud prevention, and Platform improvement, balanced against your rights and interests.
Consent: Advertising cookies, optional communications, and any processing not covered above. You may withdraw consent at any time.
Legal Obligation: Where we are required to process data to comply with applicable law.

For users under the age of 16 in the UK and EU, we will seek verifiable parental or guardian consent where required by applicable law.

6. How We Share Your Information

We do not sell your personal data. We may share your information with the following categories of third parties:

6.2 Analytics Providers

We use third-party analytics services (such as web analytics platforms) to help us understand Platform usage. These providers process data such as IP addresses, device information, and usage patterns on our behalf, under data processing agreements.

6.3 Service Providers

We may share data with trusted third-party service providers who assist us in operating the Platform, including hosting providers, content delivery networks, customer support tools, and security services. All such providers are bound by confidentiality obligations and data processing agreements.

6.4 Legal & Safety Disclosures

We may disclose your information when required by law, court order, or government authority, or when we believe disclosure is necessary to protect the rights, safety, or property of RoSocial.net, our users, or the public.

6.5 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, provided that they agree to honour the commitments made in this Privacy Policy.

7. International Data Transfers

The Platform operates globally, meaning your personal data may be transferred to and processed in countries outside your own, including countries outside the UK or European Economic Area (EEA) that may have different data protection standards.

Where we transfer data internationally, we ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) approved by the relevant authorities, adequacy decisions, or other lawful transfer mechanisms. You may request more information about these safeguards by contacting us at [email protected].

8. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes set out in this Privacy Policy, or as required by law. Specifically:

Account data is retained for as long as your account remains active, plus a further 90 days after deletion to allow for account recovery.
User-generated content may remain on the Platform unless you actively delete it or request removal.
Analytics and usage data is retained for up to 24 months in aggregated or anonymised form.
Advertising data is retained in accordance with our advertising partners’ own retention policies, typically no longer than 13 months.
Data retained for legal compliance purposes will be held for the duration required by applicable law.

You may request deletion of your account and associated data at any time (see Section 10. “Your Rights”).

9. Cookies & Tracking Technologies

The Platform uses cookies and similar tracking technologies to operate and improve the Platform. The types of cookies we use are:

Essential Cookies: Required for the Platform to function. These cannot be disabled.
Preference Cookies: Remember your settings and preferences across sessions.
Analytics Cookies: Help us understand how users interact with the Platform (e.g. pages visited, session duration).
Advertising Cookies: Used to deliver and measure ads. These are subject to your consent and are not used for behavioural profiling of users under 18.

You can manage your cookie preferences at any time via our Cookie Settings panel. You can also control cookies through your browser settings, though this may affect your experience on the Platform. For more information, please see our separate Cookie Policy at rosocial.net/static/cookies.

10. Your Rights

Depending on where you are located, you may have the following rights in relation to your personal data:

10.1 Rights for All Users

Access: Request a copy of the personal data we hold about you.
Correction: Request that we correct inaccurate or incomplete personal data.
Deletion: Request that we delete your personal data (subject to legal obligations).
Objection: Object to certain types of processing, including direct marketing.
Withdrawal of Consent: Withdraw any previously given consent at any time.

10.2 Additional Rights for UK & EU Users (GDPR)

Restriction: Request that we restrict processing of your data in certain circumstances.
Portability: Receive your personal data in a structured, machine-readable format.
Lodging a Complaint: You have the right to lodge a complaint with your local data protection authority (e.g. the ICO in the UK, or your national DPA in the EU).

10.3 Additional Rights for California Users (CCPA/CPRA)

Know: The right to know what personal information is collected, used, shared, or sold.
Delete: The right to request deletion of personal information.
Opt-Out: The right to opt out of the sale or sharing of personal information (we do not sell personal data).
Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise any of your rights, please contact us at [email protected]. We will respond within 30 days (or sooner where required by law). We may need to verify your identity before processing your request.

11. Children’s Privacy & Safety

The safety of our teen users is our highest priority. In addition to the age requirements described in Section 3, we have implemented the following protections for users under 18:

Direct messages from strangers are restricted for users under 18.
We do not use personal data of users under 18 for behavioural advertising or profiling.
Users under 18 cannot opt in to data sharing with advertising partners.
We apply enhanced content moderation standards for communities accessible to minors.

Parents and guardians who have concerns about their child’s use of the Platform, or who wish to request access to or deletion of their child’s data, should contact us at [email protected].

12. Security

We take the security of your personal data seriously and implement a range of technical and organisational measures to protect it, including:

Encryption of data in transit (TLS/HTTPS) and at rest
Hashed and salted password storage
Access controls and authentication requirements for staff
Regular security assessments and penetration testing
Incident response and breach notification procedures

While we take all reasonable steps to protect your data, no online platform can guarantee absolute security. In the event of a data breach that affects your rights and freedoms, we will notify you and the relevant authorities as required by law.

13. Third-Party Links & Services

The Platform may contain links to third-party websites, apps, or services. We are not responsible for the privacy practices of those third parties. We encourage you to read the privacy policies of any third-party services you access through links on rosocial.net.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make material changes, we will:

Notify registered users by email or in-Platform notification
Update the “Last Updated” date at the top of this Policy
Where required by law, obtain your renewed consent

We encourage you to review this Privacy Policy periodically. Continued use of the Platform after any updates constitutes acceptance of the revised Policy.

15. Contact Us & Complaints

If you have any questions, concerns, or complaints about how we handle your personal data, please contact us: